Virgin Media 20MB Broadband
Today we upgraded our L 10MB Virgin Media Cable Broadband to their XL package, with speeds up to 20MB! We also opted for the XL phone and also XL TV packages, all for £56!
Thinking we’d be waiting a few days until the upgrade, I continued surfing the ‘net as normal. However, after another trip to Speedtest.net, I found that the speed hike had already taken place:
Bearing in mind before it hit around the 8MB[500kb/s] mark (10MB package), the extra throughput is instantly recognisable. Everything is instant, no lag, no delays. So, slickhouse.com (and other sites hosted here) will reach you even quicker.
Virgin Media have come on leaps and bounds since the NTL days; whereas the latter’s customer services left a lot to be desired, Virgin Media are fantastic and very helpful. Also, the fact that Samuel L. Jackson regularly fronts their TV ads also helps. Fibre Optic broadband is super fly.
I’ll no doubt be posting again in the coming weeks, regarding Virgin Media - as our V+ box is to be installed soon. It’ll allow us to record 2 channels, whilst watching the third, all in HD-goodness. About time too - as we regularly miss our favourites.
24 hours of downtime
I knew it was coming, but didn’t know exactly when…
Virgin Media are in the process of transferring the account to myself, part of which involves temporarily switching off the broadband connection, whilst they then setup a new connection in the new account holder’s name.
Fortunately their Customer Services are very helpful and knowledgeable - who during the first call confirmed that the broadband had been disconnected. The second call involved them updating the information for the cable modem, which required the MAC address.
So, everything is up and running again and the back-log of my emails are slowly creeping in. We’re going to upgrade the account soon to the triple XL, which includes 20MB broadband amongst others. I’ll let you know if doubling the speed makes any noticable difference.


