iTunes was not properly installed
For those of you running Vista 64 (or XP Pro 64), you may have encountered the error message iTunes was not properly installed when opening iTunes. The message is followed with another stating that you wont be able to burn CDs until you re-install iTunes.
I’ve had the message pop-up since upgrading iTunes about 3 versions ago. It has proved to be very annoying, as it forces you to click OK prior to iTunes loading. Re-installing iTunes didn’t resolve the problem though - so I turned to Google.
Apparently I’m not the only one encountering this problem with iTunes - as the Apple forums show.
The fix for this issue is simply to install a Driver Update for GEARs. I hadn’t heard of GEAR Software until this evening, but it appears that many larger software manufacturers license GEARs in some form.
So, that’s that problem out of the way - iTunes starts with no error messages of any form. However, Anneka and I have both experienced problems with our iPods and iTunes. The other night I had to reset both iPods in order for them to work with iTunes - without causing the program to crash upon start-up. But it appears the library that we both share, has become too big or corrupted - as it constantly crashes when trying to add any more albums to it.
It looks like I’ll have to start again and import the music from the XML file.
Apple may well have the upper hand when it comes to designing products, but their software is becoming bloated and slow. If only there was a decent alternative to iTunes, that supported iPods; the iTunes store (with podcasts) and had the library management features.
December 2nd, 2007 at 10:48 am
prob is, but we dont know it
December 2nd, 2007 at 7:11 pm
I think this week I’ll look into an alternative. iTunes is crashing every time I connect either my iPod (4th Gen), or Anneka’s iPod Nano (1st Gen). This happens on both PCs - XP and Vista…
December 3rd, 2007 at 8:33 pm
i dunno if winamp got a plugin, but i still use winamp with no beef for years
December 3rd, 2007 at 9:40 pm
I’ll let you know if I find a decent alternative. Prior to version 7.5 (which is causing all the hassle), iTunes was fantastic and I had no beef (or chicken) with it.
December 5th, 2007 at 6:36 pm
i had chicken with mine
January 12th, 2008 at 9:30 pm
I just reinstalled Windows XP Pro x64, iTunes 7.5, and then the latest Gear drivers. After I restart, my DVD drive is not recognized, and I get a code 39 looking at the device manager.
January 13th, 2008 at 6:57 pm
Is the error within iTunes or Windows?
Did you get an error prior to installing the Gear drivers? If not, then there probably wasn’t the need for the drivers.
January 14th, 2008 at 4:02 am
iTunes gave me the “not installed properly” error before I installed Gear, and after I removed it. iTunes does not support burning on 64-bit Windows OS without Gear drivers. It worked perfectly on my previous Vista Business 64-bit install.
I had to find the error (through device manager), after installing Gear drivers (and restarting), I noticed my optical drive missing when I opened “My Computer”. So I checked device manager.
I even did followed the steps of a manual uninstall after using “Add or Remove Programs”, following Gear’s instructions. (Two Gear files remained even after the automatic uninstall.)